Redesigning Verizon’s Key Flows to Integrate Smartwatch Plans
Redesigning Verizon’s Key Flows to Integrate Smartwatch Plans
Internship | UX design, Web design, Edge case
Overview
Overview
At AKQA, I redesigned Verizon Prepaid's activation and payment flows to accommodate newly launched smartwatch plans across multiple platforms. I identified problem areas and opportunities in existing flows, owned the user journey, and explored new account management features.
At AKQA, I redesigned Verizon Prepaid's activation and payment flows to accommodate newly launched smartwatch plans across multiple platforms. I identified problem areas and opportunities in existing flows, owned the user journey, and explored new account management features.
