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About

Résumé

Redesigning Verizon’s key flows to integrate new services seamlessly

INTERNSHIP | UX design, Web design, Edge case

􀄪 More projects

About

Résumé

Redesigning Verizon’s key flows to integrate new services seamlessly

INTERNSHIP | UX design, Web design, Edge case

􀄪 More projects

About

Résumé

Redesigning Verizon’s key flows to integrate new services seamlessly

INTERNSHIP | UX design, Web design, Edge case

Overview

Overview

At AKQA, I redesigned Verizon's activation and payment flows to seamlessly integrate new services across Verizon's multiple platforms. I identified problem spaces and opportunities in existing flows, owned user journey and designed new account management features.

This project is launching in Q1 2024. Please get in touch for more details.

At AKQA, I redesigned Verizon's activation and payment flows to seamlessly integrate new services across Verizon's multiple platforms. I identified problem spaces and opportunities in existing flows, owned user journey and designed new account management features.

This project is launching in Q1 2024. Please get in touch for more details.

Overview

Time
June - August 2023 (10 weeks)

My role
UX design Intern

Overview

Tool
Figma

Collaborators
1 Design Lead, 2 UX Designers
Development Team,
2 Visual Designer
2 Project Managers
1 Copywriter

Timeline

Contribution

Contribution

Initiated early findings and identified problem spaces

  1. Current activation, payment flows audit on VZ's various platforms

  2. iOS/Android native activation flows audit

  3. Competitors flows audit

  4. Current web landing pages audit for new services

Owned high-level user experience development

  1. Current activation, payment flows audit on VZ's various platforms

  2. iOS/Android native activation flows audit

  3. Competitors flows audit

  4. Current web landing pages audit for new services

Designed new account management features

  1. Current activation, payment flows audit on VZ's various platforms

  2. iOS/Android native activation flows audit

  3. Competitors flows audit

  4. Current web landing pages audit for new services

Crafted internal design materials

  1. Current activation, payment flows audit on VZ's various platforms

  2. iOS/Android native activation flows audit

  3. Competitors flows audit

  4. Current web landing pages audit for new services

Recontextualizing airport wait time 􀄫

Recontextualizing airport wait time 􀄫

Recontextualizing airport wait time 􀄫

ⓒ 2024 Junhyung Cho

Email

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